Shipping & Return Policy
We happily ship worldwide!
Shipping rates are calculated automatically upon checkout when destination country and address have been filled in. All rates are fair in accordance with current Canada Post standards and guidelines.
Orders are typically fulfilled within 24 hours from purchase time unless otherwise stated on the banner of the landing page on our website. Please be patient as some countries have experienced longer-than-usual delivery times due to Covid.
All orders are shipped out from Toronto, Canada.
Delivery times are an estimate only and we cannot be held responsible for carrier delays.
For hygienic reasons and due to the current pandemic, all sales are final and no returns will be accepted. Exceptions can be made for refunds or exchanges.
And, as an added note, please bear in mind that foxey silks is a one-woman show, meaning all fulfillment is handled by a single person who packages all orders in her home and then physically brings them to the post office. This is the nature of a small business. Some days, there may be inclement weather. Some days, she might need a break. And one day, she'll take an extended vacation again. Until then, your patience and understanding are so very much appreciated.
Thank you for your support!